Let's not put the cart before the horse though, I'm going to give you a run down on why they kinda, sorta deserve this shout out. You will see why I say "kinda, sorta"
So I have tried to fly home using Delta Airlines THREE times this year, and every single one of them was a horrible experience.
FIRST Flight: My flight was supposed to go like this ---> my hometown to atlanta, atlanta to my current location. Well I flew from my hometown to atlanta and Delta decides to cancel my flight from atlanta to where I live now. Therefore, leaving me STRANDED in the atlanta airport. Thankfully, I found a flight leaving from atlanta back to my hometown.. Still pretty (insert curse word that starts with "s")-y because I had to drive the 7 hours from my hometown to my current location.
Getting mad just thinking about it? That is NOT even the half of it!
SECOND Flight: Went to the airport, flight got delayed twice, then it was just cancelled ( in a nutshell) and did I mention the airport is 30 minutes from my house? So then I drove all the way back home and had to drive the 7 hours home again!
THIRD Flight: "Last but not least" is certainly perfect for this scenario, because it was the worst flight (or lack of flight) experience that I have EVER had. I booked another flight through Delta (don't ask me why, I guess I put a little too much faith in people). Anyway, throughout the day before I got to the airport they kept sending emails saying that the flight got delayed, I'm thinking "OH NO, Not again!" So I got my flight transferred to American Airlines (well I thought I did)
I get to the counter and AA tells me that they do not see me in their system and they are now out of seats (BS), I hit the freakin roof! They tell me that Delta didn't transfer my flight correctly, I go to Delta and they tell me it's their fault (I KNOW THAT LADY) and they had no more flight leaving, and that I needed to get my luggage before the police came to get it, because they close at 5:30 and they were about to go home! (Horrible customer service) I said I wanted a refund, they say well you prob won't get one.. ( I did, they had me confused with somebody else I guess).
Anyway, That's not why I'm posting this, they eventually began to right their wrongs! They sent a $150 gift card to Macy's and it can be used some other places and they sent me this adorable basket of goodies by igourmet ( igourmet.com )
This basket is phenomenal! Complete with cookies, cheeses, prosciutto, nuts, caramels, coffee, tea! I am so excited to dig into it!
It also has the cutest little jar of honey!
Is Delta my favorite company? Not by any means! But I do appreciate their effort to compensate for their mistakes. This was a great make-up gift and I truly appreciate it!
Always with love,
Gabs
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